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My Access

My Access

The My Access page is a self-service view of your effective permissions in OTS Signs: what you’re allowed to see and do, plus any items shared directly with your account. It’s read-only — useful when you’re trying to figure out why something is or isn’t available, before contacting an administrator.

How to get there: Visit /me/access directly. There is no link in the sidebar or any menu — it’s a known URL only.

What the page shows

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The page is laid out as three cards:

Your Access

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A summary of your overall access level:

  • OTS Admin — full access to everything across all customers. Overrides every role restriction. Reserved for the OTS team.
  • Admin — full access to all settings and data for your customer account.
  • Standard user — access is determined by the admin roles your administrator assigned plus any folder grants attached to your account or groups you belong to. Specific capabilities are listed in the next card.

You’ll see a badge in this card if you’re an admin of either kind. Standard users see the message “Standard user — see your permissions below.”

Your Permissions

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Every capability your account currently has, listed as a flat set of plain-English descriptions. This reflects everything granted through your admin roles — things like “Manage users”, “View audit log”, or “Manage display profiles”.

If the card is empty, you have no admin-role permissions assigned and the card tells you to contact an administrator.

Your Folder Access

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Items your account can access through folder grants — either granted directly to you, to a group you belong to, or to All Users. Each entry shows:

  • The folder the grant applies to.
  • The role (Viewer, Editor, or Manager) and any asset-type restrictions.
  • Whether the grant is an allow or deny.

Grants cascade to sub-folders: a grant on a parent folder covers everything inside it.

When My Access is useful

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  • A page or button is missing or greyed out and you want to see whether it’s a permissions issue.
  • You were just added to a new group and want to confirm the change has taken effect.
  • You’re an administrator wanting to verify what a particular role actually grants — sign in as a test user, then check My Access.
  • You want a quick read-out of every shared item attached to your account.

Permissions take up to 60 seconds to update

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Role and permission changes can take up to 60 seconds to appear. If an administrator just added you to a group and My Access doesn’t show it yet:

  1. Wait about a minute.
  2. Refresh the page.
  3. If it still isn’t there, sign out and back in to force a fresh session.

If you need more access

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My Access is read-only — it can’t change your permissions. To get more access, ask your administrator to:

  • Assign you an admin role (Operator or Admin) from Access Management if you need system-wide capabilities.
  • Add a folder grant on the relevant folder (via Folders) if you need access to specific content like layouts, media, or displays.
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