Help Mode
Help Mode is an in-app overlay that surfaces inline tips next to form fields and labels. It is useful the first few times you use a form and easy to turn off once you know your way around.
Turning it on
Section titled “Turning it on”Click the question-mark icon in the page header (top right of the main content area). The icon highlights when Help Mode is active.
While Help Mode is on:
- Form labels show a small help indicator. Hover the label to read the tip.
- Some fields include their tip permanently below the input as a description line.
- Section headings in dialogs may include a short explainer paragraph at the top.
Click the icon again to turn Help Mode off. Your preference is saved per browser, so you do not have to toggle it every time.
Where Help Mode appears
Section titled “Where Help Mode appears”Help Mode is wired through most edit dialogs and forms in the app, including:
- The Display edit dialog (display name, profile, license code, etc.)
- Schedule dialogs (priority, time windows, recurrence)
- Layout properties
- Account Settings
- Folder permissions dialogs
- Notification composer
If a form does not show tips with Help Mode on, the field has no tip configured — that is by design.
Help Mode is not the same as the help center
Section titled “Help Mode is not the same as the help center”| Help Mode | This help center |
|---|---|
| In the app, on the form you are editing | A separate site (you are reading it now) |
| Sentence-level tooltips | Full guides, references, and tutorials |
| Toggled per browser | Always available |
Use Help Mode for “what does this field do?” Use this help center for “how do I do this thing?”