Overrides

An override temporarily replaces whatever a screen would normally play. It runs alongside your regular schedules but takes precedence while it’s active. When the override window ends or you delete it, the screen returns to its normal schedule on the next content check.

Get there: sidebar → Overrides

When to use an override

• Urgent announcements — closures, weather alerts, building evacuations.
• Event takeovers — replace normal content during a meeting or sale.
• Temporary signage — Be Right Back, Closed for Cleaning, Network Down.
• Quick tests — push new content to a live screen without editing the schedule.

For repeating, planned content use a schedule. Use overrides when the change is short-term and you don’t want to touch the regular schedule.

What you see on the page

The page header shows two counts:

• Total Overrides — every override in the system.
• Active Now — overrides whose window covers the current moment (warning color).

The table lists each override’s name, targeted display groups, start time, end time, and current status. Right-click a row for Edit and Delete.

Create an override

1. Click the + button (tooltip: New Override).
2. Fill in the override:
   • Name — what the override is for, e.g. Emergency Closure.
   • Content — the media item to play.
   • Display Groups — one or more groups to take over.
   • Duration — how long the override should run from now.
3. Save.

The override reaches targeted screens on their next content check, typically within a couple of minutes. Those screens play the override content until the end time passes.

Edit an override

Right-click the row → Edit to open the same dialog pre-filled. Edit mode shows the override’s start and end times. Update any field and save. Changes reach the screens on the next content check.

End an override early

Right-click → Delete and confirm. The screens revert to their normal schedules on the next content check.

The deletion is saved immediately, but screens won’t see the change until they check in again, usually within a couple of minutes.

Overrides vs priority schedules

Both overrides and priority schedules push content above standard schedules. The difference is intent and where you find them:

• Overrides — short-term, urgent. Live on this page so they’re easy to find and end.
• Priority schedules — recurring or longer-term takeovers. Live alongside other schedules on the Schedules page.

If you find yourself using overrides for the same scenario over and over, consider a priority schedule instead.

Permissions

The page appears only when your role includes override access. Create, edit, and delete depend on your scheduling permissions.